Effective Date: 15th of June, 2026

These Terms and Conditions govern the use of AutoLeap UAE’s website and services.

By using our website or booking any service, you agree to these Terms.

1. About AutoLeap

AutoLeap UAE provides automotive services including but not limited to:

• Vehicle Maintenance
• Mechanical Repairs
• Car Detailing
• Battery Replacement
• Tire Replacement
• Vehicle Inspection
• Roadside Assistance
• Registration and Documentation Services
• Pickup and Delivery Services

2. Eligibility

You must be at least 18 years old and legally authorized to use the vehicle for which services are requested.

3. Service Bookings

Customers may request services through:

• Website
• WhatsApp
• Telephone
• Email
• Social Media Channels

Submitting a booking request does not guarantee service availability until confirmed by AutoLeap.

4. Pricing

• Prices displayed are estimates unless otherwise stated.
• Additional work may require customer approval.
• Prices may vary depending on vehicle condition and parts availability.
• VAT and applicable government fees may apply.

5. Payment Terms

Payment may be required:

• Before service
• At service completion
• Upon vehicle delivery

Accepted payment methods may include:

• Credit Cards
• Debit Cards
• Bank Transfer
• Cash
• Online Payment Gateway

Failure to pay may result in withholding vehicle release where permitted by law.

6. Parts and Components

AutoLeap may supply:

• Genuine OEM Parts
• Aftermarket Parts
• Equivalent Replacement Parts

Availability depends on suppliers and vehicle requirements.

Manufacturer warranties remain subject to their own terms.

7. Vehicle Pickup and Delivery

Customers must ensure:

• Vehicle accessibility
• Accurate pickup location
• Removal of valuables

AutoLeap is not responsible for personal items left inside the vehicle.

8. Roadside Assistance

Response times are estimates and may vary due to:

• Traffic conditions
• Weather conditions
• Location accessibility
• High demand periods

AutoLeap does not guarantee arrival within a specific timeframe.

9. Customer Responsibilities

Customers agree to:

• Provide accurate information
• Disclose known vehicle issues
• Maintain valid registration and insurance
• Cooperate during inspections

10. Cancellation Policy

Customers may cancel appointments before technician dispatch.

Cancellation fees may apply for:

• Late cancellations
• Missed appointments
• Technician dispatch already initiated

11. Warranty Disclaimer

AutoLeap will make reasonable efforts to provide quality services.

Except where prohibited by law:

• Services are provided on an “as available” basis.
• No guarantee is made that every issue can be diagnosed or repaired.
• Vehicle performance may depend on factors outside our control.

12. Limitation of Liability

To the maximum extent permitted by law:

AutoLeap shall not be liable for:

• Indirect damages
• Loss of profits
• Loss of business
• Consequential damages
• Delays caused by suppliers or third parties

Total liability shall not exceed the amount paid for the relevant service.

13. Intellectual Property

All website content including:

• Logos
• Designs
• Graphics
• Text
• Images

are the property of AutoLeap UAE and may not be copied or reproduced without written permission.

14. Prohibited Activities

Users may not:

• Misuse the website
• Attempt unauthorized access
• Introduce malicious software
• Submit false information
• Interfere with website operations

15. Third-Party Services

AutoLeap may work with third-party providers including:

• Recovery companies
• Parts suppliers
• Payment processors
• Government-related service providers

AutoLeap is not responsible for independent actions of such third parties.

16. Force Majeure

AutoLeap shall not be liable for delays caused by:

• Natural disasters
• Government restrictions
• Labor disputes
• Network outages
• Supplier disruptions
• Events beyond reasonable control

17. Governing Law

These Terms shall be governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of UAE courts.

18. Modifications

AutoLeap may update these Terms at any time.

Continued use of the website or services constitutes acceptance of revised Terms.

19. Contact Information

AutoLeap UAE

Website: https://autoleap.ae
Email: info@autoleap.ae
Phone: +971 55 204 4457